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| Travel Consulting & Airlines Reservations | Travel Consultants offer information, advice and booking services for people wishing to travel. A travel consultant can concentrate either on local travel, domestic travel, and/or international travel. A travel consultant may: • organize travel, accommodation and related bookings using a computerised reservations system • offer literature and information to clients concerning local, interstate and international tours, travel routes, accommodation, fares and travel regulations • talk over client requirements and give advice on suitable options • plan, prepare and cost out travel itineraries for clients • corroborate bookings and inform clients of luggage limits, insurance, medical, passport, visa and currency requirements • assist with changes to travel arrangements and bookings as required • issue tickets for travel, accommodation vouchers and all relevant documentation • collect payments and maintain records of transactions An Airline Reservations Officer can: • help passengers requiring special assistance, such as VIPs, disabled passengers, parents with infants and younger passengers travelling alone • issue and check tickets and travel documents, check in passengers for their flight and allocate seats • verify baggage for size and weight • offer information on flight arrival and departure times and give messages to arriving and departing passengers • direct passengers to customs, immigration and/or departure gates • attend to passengers who are flying standby • direct passengers to baggage areas and when reporting lost luggage
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